Effective Date: 2024/01/01

VIDIOO.TV (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, and disclose your personal information when you use our streaming platform (“Platform”) and related services (“Services”).

Information We Collect

We collect several types of information to provide and improve our Services:

• Account Information: When you create an account, we collect your email address, username, and password.
• Payment Information: We collect your payment information, such as credit card details, when you subscribe to our paid plans. (We use a secure payment processor to handle this information).
• Usage Data: We collect information about your activity on our Platform, such as the content you watch, browsing history, search queries, and device information (including IP address, device type, and operating system).
• Cookies and Similar Technologies: We use cookies and similar technologies to track activity on our Platform and hold certain information. You can control cookies through your browser settings.

How We Use Your Information

We use your information to:

• Provide and improve our Services, including personalization and recommendations.
• Process your subscription payments and manage your account.
• Send you promotional communications (with your consent).
• Analyze trends and user behavior to improve our Platform.
• Comply with legal obligations and enforce our policies.

Information Sharing

We may share your information with third-party service providers who help us operate the Platform, such as payment processors and content providers. We will only share your information with these providers as necessary to perform their services.

We may also disclose your information if required by law, to protect our rights, or in the event of a business transfer.

Your Choices

You have choices regarding your information:

• Access and Update: You can access and update your account information through your account settings.
• Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
• Cookies: You can control cookies through your browser settings.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with our Services. We will also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our policies.

Children’s Privacy

Our Services are not directed towards children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Platform.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@vidioo.tv